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The Cost of Losing A Good Customer

July 2, 2016 By AubreyHTSI

Churn & Burn – The costs of losing a good customer!

Service is the name of the game right? So when a tenant/customer calls asking for some things to be done around your/their rental house what happens? As landlords and property owners it is natural to say those things aren’t necessary or somehow find a way to put them off. (Because we know the immediate costs of the work)

Studies show that losing a good tenant, refurbishing your rental and then re-renting can costs around 2.5 month’$ rent on average. And this is with a well maintained property. Turnover “churn” costs $$$.

What is the costs of having a vacant house up for sale? For starters; property taxes, insurance, debt service, utilities, lawn maintenance and “other” maintenance. Manage this thought by reducing your number to a daily or monthly $number. And as you go through the selling process keep in mind that every day this house is on the market this is what it is costing you. This helps all of us make better decisions when deciding on what to do with an offer or with your asking price (when to lower or not).

Take care of your investment and your cash flow. (Lessons from the dark side – boo!)

We help our clients Buy – Rent and Sell real estate.
Thank you for your business!

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Steps to Rent this Home

  1. Please drive by the home you like to make sure the area will be suitable for you and your family.
  2. Call us at 864-395-6538. We would love to show you this home!
  3. Now that you’ve seen it with our agent and made sure it’s right for you, apply now on our website on the Rental Application Tab or come into the office!

What People Say About Us

Bobby H.: “Amazing staff to work with. Very Friendly, Professional and Caring. Highly recommended!!!”

Jessica D.: “I had such a great experience renting from Houses and Then Some. Everybody I interacted with was very professional and they helped me with anything I needed. They made sure I was comfortable with the location and ensured that the home was clean and move in ready for me. I highly recommend this company. I love that this is a locally owned company and that I’m supporting a small business in my home area. Thank you for all you do!!!””

Gwendolyn C.: “I have rented from houses and then some for over a year and a half. I have had great service from them. When I have an issue it has been taken care of immediately. They are very good to keep you posted on what is going on with your work order. Mary Rice is awesome to work with.”

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HOUSES & THEN SOME INC.
211 Roper Mtn Rd. Ext, Greenville, SC 29615
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